a Place to LEARN,
a Place to Grow

Polices

We require a 10-day written notice before your draft date to cancel or hold your membership. Cancellation must be received in person.

Annual or semi-annual membership refunds will be given only with a written medical excuse, and are subject to an administrative fee.

Each guest is allowed up to two complimentary visits per calendar year.

Children must be accompanied by an adult on the fitness floor and required to attend a teen orientation.

Child watch is complimentary with a family membership. A fee is required for individual memberships. Your child is allowed to stay for up to two hours and a parent must always be on site.

You must bring your membership card with you and check in at the front desk every visit. A photo id is required for check in without membership card.

The maximum amount of time for a hold is 11 months per year. Your membership account will be automatically drafted after the 11-month period or the date specified. You will not be notified by the YMCA regarding the reinstatement of your membership draft.

There is a service fee for returned draft payments.

For your child’s safety, we require a parent/guardian to be on site at the YMCA for children under the age of 15.

There is a 3-month refund policy, please review your bank or credit card statement monthly to ensure account accuracy. 3 months of membership dues is the maximum refund for errors.

The YMCA of the Treasure Coast reserves the right to obtain a background check for all existing members and potential members.

YMCA Code of Conduct

The YMCA is committed to providing a safe and welcoming environment for all members, guests, staff and volunteers. To promote safety and comfort for all, all individuals are asked to act appropriately at all times when in our facility or participating in our programs.

We expect persons using the YMCA to act maturely, to behave responsibly, and to respect the rights and dignity of others. Our Member’s Code of Conduct outlines prohibited action, but the actions listed below are not an all-inclusive list of behaviors considered inappropriate in our facilities or programs.

Using or possessing alcohol or illegal chemicals on YMCA property, in YMCA vehicles, or at YMCA-sponsored programs.
Smoking on YMCA property – the YMCA and its property is a smoke-free environment
Carrying or concealing a weapon or any device or object that may be used as a weapon
Harassment or intimidation by words, gestures, body language, or any type of menacing behavior
Physical contact with another person in an angry, aggressive, or threatening way
Verbally abusive behavior, including angry or vulgar language, swearing, name-calling, or shouting
Sexually explicit conversation or behavior; any sexual contact with another person
Inappropriate, immodest, or sexually revealing attire
Theft or behavior that results in the destruction or loss of property
Loitering within or on the grounds of the YMCA.

In addition, The YMCA reserves the right to deny access or membership to any person who has been accused or convicted of any crime involving sexual abuse, is or has been a registered sex offender, has ever been convicted of any offense relating to the use, sale, possession, or transportation of narcotics or habit forming and/or dangerous drugs, or is presently or habitually under the influence of dangerous drugs or chemicals, narcotics, or intoxicating beverages.

AWAY (Always Welcome at the YMCA) Program

This program allows YMCA members to use their membership card, while traveling, at YMCA’s throughout the US and Canada. The YMCA of the Treasure Coast offers AWAY members from other YMCA’s a complimentary two-week pass to our facility. To find out a YMCA’s AWAY member policy call (888)333-YMCA or visit www.ymca.net.

AWAY (Always Welcome at the YMCA) Program

This program allows YMCA members to use their membership card, while traveling, at YMCA’s throughout the US and Canada. The YMCA of the Treasure Coast offers AWAY members from other YMCA’s a complimentary two-week pass to our facility. To find out a YMCA’s AWAY member policy call (888) 333-YMCA or visit www.ymca.net

Guest Pass Policy

If you are not a member of the YMCA, you can purchase two guest passes per year. The rates for guest passes are:

Daily: $10 individual / $20 family
Weekly: $30 individual / $45 family

If you are a member of the YMCA, you will receive two complimentary, one day passes for each guest per year. If you would like to bring a guest, stop by the welcome center desk and ask for complimentary guest passes. You must accompany your guest on his/her visit to the YMCA facilities.

All guests must complete a release form at the Welcome Center Desk before using the facility and bring a photo ID.

Youth Policy

• For your child’s safety, we require a parent/guardian to be on site at the YMCA for children under the age of 15.
• Children ages 6 weeks – 8 years old must be in a YMCA program, with the parent, or in ChildWatch while parent /guardians are in the YMCA.
• Children ages 9-14 years old may use the fitness center when accompanied by a parent/guardian after receiving a teen fitness orientation. Height restrictions may apply to use on some equipment.
• Children ages 9-14 may swim at the pool while their parents are in the facility. Children will be required to take a swim test.

Credit and Refund Policy

• If the YMCA needs to cancel a class, a program credit will be issued as a refund. Program credits can be used for all programs at the YMCA. Pro-rated refund will be given for medical reasons. Membership refunds will be given only with a written medical excuse in the case of annual cash dues. Members on the monthly draft may discontinue the membership with ten (10) days written notice prior to the draft date in person at the YMCA. Memberships are not transferable. There is a 3-month refund policy, please review your bank or credit card statement monthly to ensure account accuracy. 3 months of membership dues is the maximum refund for errors.